Safety and security is one of the biggest concerns that online casino players have. One of the great things about playing online in the UK is that you're covered by the United Kingdom Gambling Commission, as well as a specific whitelist of territories known to have strong regulation.
Online casinos all have their themes as well, and Betsafe takes the interesting tack of emphasising security and safety starting right with the name. It's the one of the bigger properties of Betsson AB (by way of BML Group), the Stockholm-based gaming giant that has been in the gambling industry since the early 1960s when they started out providing fruit machines to Sweden's bars, petrol stations and restaurants.
So what does Betsafe do to live up to their name? Well, transparent third-party verification of game fairness is a good start. Free 24/7 telephone customer service for UK residents also helps to give players some peace of mind, and the company has a very solid general reputation for settling player complaints.
Available Games and Software
Betsafe has really been stocking the cupboard with games in recent years, and the total count is rapidly approaching 2000 (and may exceed that by the time you read this). Over a dozen software developers have their products on the virtual floor - headliners include NetEnt, Microgaming, Evolution Gaming, CryptoLogic and Play n' Go.
With over 1600 slots, you're all but guaranteed to find something you'll enjoy playing. Progressive jackpots abound here with around 50 titles that grow as they're fed with the delicious cash of less fortunate players. The monster titles of the industry are available: Mega Moolah Mega, Mega Fortune Dreams, Major Millions and Joker Millions which each have top prizes that exceed one million pounds at any given time. There are also lots of smaller jackpots that you're much more likely to hit, which won't provide a life-changing amount of money but will keep you happy for some time.
Betsafe doesn't miss out on table games in all this, however, providing a robust overall collection of more than 115 including a live dealer casino. This section is worth picking through as you'll see some colourful games that you don't see everywhere else. For example, Zombie Blackjack from Scientific Games, in which your original hand can be "revived" one time if you draw to a bust. Or Sea Raider, a fusion of traditional video slots with the "fish hunter" games that have recently become popular in Asian casinos. Roller Coaster Dice also offers players who enjoy throwing the bones a relatively simple alternative to craps that doesn't require any other players.
The only complaint that one is left with in this area is that the navigation system could be a little smoother, at least on desktop and laptop computers. It lacks certain convenience features, like an ability to bookmark favorite games, and the sprawling game count works against it here as it can be a bit of a pain to scroll through all the titles. There is a relatively new mobile app that actually has improved browsing features, however.
Deposit and Withdrawal Options
Betsafe has just about the full range of deposit options you would expect: Visa, MasterCard / Maestro, Neteller, Paysafecard, Skrill, Entropay, PayPal and direct bank transfers. Both deposits and withdrawals are secured with 128-bit encryption.
You can also withdraw to most of these methods save the ones that are usually excluded: MasterCard / Maestro and Paysafecard. Betsafe is known for its fast withdrawals to the e-wallet services, usually same-day if there are no complications. Other withdrawals go about as fast as the payment processors will allow: usually three to five working days.
The deposit minimum is £10 for all methods, and the withdrawal minimum is £20.
Safety and Security
Based in Malta, the UK-facing version of Betsafe is regulated by both the [Malta Gaming Authority] and the United Kingdom Gambling Commission.
As mentioned at the outset, one distinctive feature here is the ability for UK players to reach someone by phone at any time to resolve any issues. If you prefer live chat through your app or browser, that's also available around the clock.
Bonuses and Player's Club
Betsafe has a history of reserving their offers for established players with some history of play, and that continues to be the case as of this writing. It doesn't take a whole lot of play to start getting free spin offers and such, but you don't generally see the big site-wide offers here that you do at some other UK online casinos.
The welcome bonus offers seem to come and go and change here fairly often, so you'll want to check the site's "promotions" page directly to see what's currently available. The welcome bonus matching offers are typically small (capping out at £50 or so) but also have low wagering limits to clear. The poker room also usually has a welcome offer going if that's more your game.
Betsafe has a loyalty programme for their poker branch (the VIP BlackGold Rewards program), but in keeping with their general policy toward bonuses there is no formal VIP program. It's a bit of the old-school casino style in that all of your offers revolve around your play and are made privately.
Is Betsafe Worth It?
Betsafe's strong points are safety (as the name implies), stability, the whopping and varied game selection, and the backing of a leading gaming company. The only significant downside is the lack of transparency in bonus offers; you have to get in there and play before you begin seeing how they treat you for it.
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